Always Another Way


Guidance for Referrals to Always Another Way's low level mental health support.

Please read the following information before referring.

Referral criteria

We accept referrals for clients who have been previously supported by First Steps, but cannot work with clients currently supported by First Steps.

What we don’t do

We don’t work with clients who have complex mental health issues such as bi polar, personality disorders, psychosis, ongoing self harming, eating disorders.

Therefore, we don’t accept referrals for those that are known to the following services (either currently working with or waiting to be allocated):

Useful Information

It would be helpful to know if clients are known to any of the following services:

We also need to know if there are any risks associated with home visits, such as:

For LGBTQ referrals it would be helpful to know what gender the client identifies as, if they are known by any other name and which pronoun they use.

Referral Forms

Professional Referral Parent/Guardian Referral

Our Services

1-1 Coping Strategies Support

Tailored around the needs of the individual, we help you learn the best alternative approaches for managing your mental health and wellbeing.

Adult Support Activities

A weekly adult drop-in groups that meet in Whitehaven and Workington., and weekly Walking Football in Whitehaven and Workington

Alternative Therapies

A range of therapies provided by fully qualified staff.

Colour Coded

Colour coded is a weekly drop-in group for LGBTQ+ individuals aged 11 – 25. It is a safe space to be yourself and engage in planned activities with your friends.

Mental Health Course

Short courses delivered to local organisations, designed to raise awareness of low level mental health issues. we teach effective coping strategies that you can implement to improve your well-being.

Personal Therapy

We offer warm, understanding and down to earth 1 -2- 1 and group sessions; working with families with 0 – 5 year old children, to help them understand themselves and their relationships better.